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• While the mask mandate is still in effect, our therapists will continue to wear masks whenever 2 metres of distance is not possible. If it feels more comfortable to you for your therapist to wear a mask or clear face shield, even with 2 metres of distance, please communicate that to us ahead of time or at the start of your session. We understand that everyone will have varying degrees of comfort, and wish to accommodate as best we can.​

• As a safety measure, please be mindful to arrive on time and to leave the session on time as well to allow for adequate cleaning time and ventilation between sessions.

• Hand-sanitizer will be available in the waiting room and office.

• Bilateral stimulation during EMDR therapy will be adjusted to maintain safe social distancing.

• If you are sick, please email or call us to reschedule your appointment or switch to virtual. You may also reschedule through the Client Portal.

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Humans have a natural ability to adapt, evolve and even experience tremendous growth under the most uncertain and unforgiving circumstances (this is called our psychological immune system) and it is an honour to work with you in this capacity and witness this.

Sincerely,
– The Kat Kova Therapy Team